Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). For new Fibre 1 customers that sign up for 9 months. For new Full Fibre 900 with Halo 2 customers that sign up for 24 months, £73.99 a month from month 25. Keep Connected Promise: You’ll need to contact us to report the fault. As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers. BT Cloud: You need to activate the service yourself. Payment by Direct Debit. Maybe someone will see this and give me an idea, you never know, I live in hope - LOL. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). You must activate the card within 3 months of receipt. ‎09-10-2012 This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Prices and terms subject to change during the contract term. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Mobile network coverage required. 30GB SIM – Monthly price £23 a month for BT Broadband customers; £28 a month for non-BT Broadband customers. If you exceed your 500 Minute calling plan allowance two months in a row we’ll move you onto our Unlimited Minutes plan. Compatible line required otherwise £49.99 connection charge may apply. These three specific prices will not now apply, but revised (lower) price increases will come into effect instead on the same day. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). For new Broadband Unlimited customers that sign up for 24 months. Early termination charge may apply if you stop your service in the first 24 months for smartphone plans, see, BT Mobile terms of service apply to all customers taking up any of these offers, and are available at. * Remember, no phone line is required to install FTTP. Our easy to use comparison service shows you the best standard and fibre bundles with free setup in your area right now, letting you … We’ve built a Fibre to the Cabinet (FTTC) network that covers 96.83 per … 5. BT Cloud: You need to activate the service yourself. Price from month 25 currently £39.99  a month. If you don't want your number to be obtained through Caller Display or Call Return (1471), dial 141 before making your call. Only £8.61 a month. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. BT Virus Protect works on compatible PC/MACs. £3.54 a month. £60 per month for the Essentials product (not including the above benefits). For new Full Fibre 900 customers that sign up for 9 months. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. Available via BT.com only. All our fibre broadband deals come with unlimited monthly usage, so you can stream, browse and download to your heart’s content. To cancel, go to My BT and turn off the auto-renewal. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order. BT sends additional discs to guarantee at least 10 Mbps in every room of your home. I was told that there was no further work required to handle Infinity at an exchange that is already 21CN enabled, can you confirm this please ? This is because we’ve signed up to the Ofcom Voluntary Codes of Practice on Broadband Speed. Check out our great upgrade deals. One of BT’s more ambitious pledges was that by summer 2020, several hundred thousand customers will have their broadband upgraded from traditional copper ADSL to superfast fibre, at no extra cost. Before we can accept your request you’ll have to pass credit checks. Pre-order: Subject to stock availability. Exclusions and conditions apply. You can cancel the offer at any time. There is usually a £70 fee for activating an existing line that is provided by BT or another provider, and a £140 fee for installing a new line. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. For new Full Fibre 300 with Halo 2 customers that sign up for 24 months, £63.99 a month from month 25. You can pay for your monthly line rental either by direct debit for £20.20 a month for Standard Line or by paying £219.84, equivalent to £18.32 a month by credit/debit card for 12 monthly payments in advance (Line Rental Saver). BT sends additional discs to guarantee at least 10 Mbps in every room of your home. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. 3GB SIM – Monthly price £9 a month for BT Broadband customers; £14 a month for non-BT Broadband customers. The BT Reward Card can be replaced if lost or stolen for a £3 fee. This is because calling 1571 may lead to a chargeable call. A 12-month minimum term applies for new line rental contracts. Compatible line required otherwise £49.99 connection charge may apply. Does anyone know if it is possible to branch off at any point along a fibre run or are the end points determined during the wider network install? We won't transfer or refund UK Add-Ons. For new Full Fibre 900 with Halo 2 customers that sign up for 24 months, £73.99 a month from month 25. If your line won't support our top speed, we'll offer the best speed available. If it’s slower than it should be, get in touch and we’ll do our best to fix it. ‡. Payment by Direct Debit. BT Cloud: You need to activate the service yourself. BT Sport: For UK residential customers. BT Sport on TalkTalk TV: BT Sport is also available on TalkTalk TV for customers who sign up on a rolling 1 month basis. See www.netflix.com/TermsOfUse for details. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. We can also give you an estimate of the ECC at the time of order so you know what to expect. Available to new and existing standard BT line rental customers. There is no cash alternative to this offer. A facility fee of 35p, will also be charged for the call set-up attempt. Personal use only. You can do this at bt.com/mobile or by calling us at 0800 032 6624, Before we can accept your request you’ll have to pass credit checks. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. Subject to availability. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. Compatible line required otherwise £49.99 connection charge may apply. Subject to availability, minimum line speed and computer specification. PromptCare operates between 8am and 6pm on weekdays and Saturdays. Where calling plans include a set number of minutes we always round up to the nearest minute. 24 month min term. Subject to availability. Price from month 10 currently £54.99 a month. Check your speed at bt.com/speed. But we won’t charge your bank card until we’ve allocated a device to you. To block nuisance calls you need the Caller Display service to be active on your account. Sky send one additional disc and guarantee 3 Mbps or money back. Add-On allowances reset at the start of each billing month. Compatible line required otherwise £49.99 connection charge may apply. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. If you are ordering a BT Phone package, you may have to pay a connection charge but we'll let you know when you order. Early termination charge may apply if you stop your service in the first 24 months for smartphone plans, see bt.com/terms. They are valid for 30 days or until you've used up all the data – whichever comes first. BT’s Ultrafast broadband supports both the hybrid fibre G.fast … You can watch iPlayer with less interruption and HD video with less buffering. All calls or texts charged as per your BT Mobile plan. Payment is by Direct Debit and subject to credit status. Wi-Fi connection required. Subject to availability, minimum line speed and computer specification. BT Cloud: You need to activate the service yourself. If you pass these checks, we’ll send you an order confirmation by e-mail. Payment by Direct Debit. BT Cloud: You need to activate the service yourself. Britbox is for your personal, non-commercial use. You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. Mobile network coverage required. It’s important to know that the speed ranges we show are an estimate. Mobile network coverage required. £67.99 a month from month 25. You have a total of 60 days to return your items and which includes the time taken for us to send out a jiffy bag. 91% UK coverage. Superfast Fibre Broadband Package* BT Basic New Installation All Customers £140.00 £49.99 £0 £0 Working Line Takeover New / Existing Customers £70.00 £0 Home Movers £0 * You’ve got from the day you place your order until your cooling-off period ends to cancel your Broadband package. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. To verify e-mail fibre@bt.com. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. Subject to availability, minimum line speed and computer specification. You can only have one data and one minutes Add-On at any one time. Apple iPhone XR – 3GB for £31  - Save £72 Available to new and existing BT Mobile customers. BT Cloud: You need to activate the service yourself. Re: Fibre installation costs Yea, they know the price Openreach to buy or produce it at, but no one knows the price for a customer. Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. Available on selected enabled BT Mobile handset plans and iPhone 6 and above. When you first buy an Add-On, it lasts until the date of your next BT Mobile bill. If you delete your account – your settings will be lost. Payment is by Direct Debit. HD: HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. You must claim your Reward Card once your broadband is installed and you have 3 months from this date to claim. ‡. BT Cloud: You need to activate the service yourself. Payment by Direct Debit. Early termination charge may apply if you stop your service in the first 24 months, see, Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. 0800 numbers and calls to voicemail included. BT Virus Protect works on compatible PC/MACs. You will be responsible for reconnecting any existing devices or equipment you may have. Your initial cap is set to £40 for out of plan spend and £35 for data roaming, you can decrease your limit to £0 or increase up to a maximum of £200 subject to your credit status. Subject to availability. BT Virus Protect works on compatible PC/MACs. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. The six months starts as soon as we receive your request for Britbox. Extra Speed - With Extra Speed 4G, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. Price from month 10 currently £49.99 a month. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. BT Sport on Sky Digital Satellite Platform: BT Sport is also available on the Sky Digital Satellite Platform for customers who sign up on a rolling 1 month basis. Price from month 25 currently £34.99 a month. Any change will be at the standard price as set out in our tariff guide. You'll need to activate and download this service, it may not work with some computer or mobile systems. It's great for downloading or streaming movies, TV shows and music. We'll always offer the best available speed on your line. Broadband BT Reward Card will be sent to the installation address. If you choose to downgrade your eligible plan to a plan costing less than £15 per month (including Broadband discount), or less than £20 per month (excluding Broadband discount), then you’ll retain your access to inclusive BT Sport.